Hi, I'm Ida. I've been working remotely for over 5 years, starting in technical support and customer service, then moving into social media management and team leadership. Right now I manage a remote social media and moderation team, and one of the things I'm most proud of is building a custom CRM for the team from scratch using Vercel and Supabase, since we didn't have one. It handles clock-ins, task tracking, payouts, fines, and performance reporting, and it's still what the team runs on every day.
I also use AI tools as part of my actual workflow, not just to say I know them. I use Higgsfield for video and image content, and ChatGPT to help plan and structure content. Before this I worked as a subject matter expert doing technical and retail support, did inbound appointment setting for Instagram leads, and moderated social accounts across Facebook, Twitter, YouTube, Instagram, and Pinterest.
Here's what I can help with:
Social media management and moderation across most major platforms
Building CRM or tracking systems using tools like Vercel and Supabase when a business needs one
AI-assisted content creation using Higgsfield and ChatGPT, plus Canva for design
Technical support and troubleshooting for software or connectivity issues
Appointment setting and lead qualification
Admin work like data entry, email management, and organizing Google Drive
I type 80 to 90 WPM, I'm used to handling escalated or complicated issues on my own, and I've led a team, so I can work independently without a lot of hand holding.
You can see samples of my work at -----------. Feel free to reach out if you want to talk about what you need.
Verified
