I am a BS Psychology student and a customer service professional with solid experience in both voice (8 months) and non-voice (6+ months) BPO accounts under the same company. I am a consistent top-performing contributor, recognized for achieving excellent performance scores and demonstrating strong technical proficiency in computer operations and communication tools. My background in verbal and nonverbal communication allows me to interact effectively with diverse clients and teams. Additionally, my experience as a school journalist and researcher during high school strengthened my analytical, writing, and organizational skills. I am committed to professional growth, teamwork, and delivering high-quality results in every role I take.
