I have been working in technical and customer support for more than 10 years, including 5 years as a Technical Support Specialist for POS software (Epicor) and several years as a Software Analyst and Customer Experience Specialist at Guesty, a leading property management software company in the short-term rental industry.
With this combined experience, I’ve developed a strong technical foundation, an analytical mindset, and a deep understanding of customer needs. I take pride in providing exceptional support, resolving complex issues efficiently, and helping clients optimize their use of technology to achieve their goals.
Verified
