I have more than 10 years of experience in IT Support and over 7 years of strong experience in managing Microsoft 365. I am proficient in hardware and software troubleshooting and can provide Level 1 and 2 M365 support to end-users. I have administrator-level experience in managing Office 365 Admin, Exchange Online, Teams Administrator, and Intune Endpoint Manager. I manage accounts in Microsoft Entra, including but not limited to account creation, deletion, modification, and providing group access. I also manage licenses via Office 365 Admin and computer accounts via Intune Endpoint Manager. Additionally, I have experience in managing mailboxes and distribution lists via Exchange Online. My previous job involved providing L2 IT support for a global company with a diverse number of users across different locations in North America, EMEA, and APAC. I hope that you will consider my application so I can demonstrate that I can be an asset to your company.
