Operations and support professional with 10+ years of experience across crypto services,
fintech, payments, and regulated financial environments. Currently at Unlimit, supporting 2,000+
crypto users monthly while resolving on-chain transaction failures, managing KYC/AML
workflows, and partnering with Engineering and Compliance to reduce platform i-----------.
Experienced in blockchain explorers, SumSub verification, SQL/API-based investigations, and
fraud prevention. Prior to crypto, spent 5+ years at Genpact managing payment data and
financial reconciliation for global enterprise clients including Coca-Cola under strict SLA and
audit requirements. Known for zero compliance breaches, 99%+ data accuracy, and a
consistent track record of process improvement in high-volume, high-stakes environments.
