A detail-oriented and results driven Operations and Administrative Specialist with over 6 years of experience in customer service, office administration, and operations management within the hospitality and corporate sectors. Skilled in team leadership, client relations, and process coordination, with proven ability to manage daily operations efficiently and maintain high service quality.
Proficient in Microsoft 365 and Google Suite, with a strong background in documentation, reporting, and conflict resolution. Adept at handling diverse client interactions, supervising teams, and ensuring seamless office operations. Recognized for excellent organizational skills, proactive problem solving, and a commitment to achieving company goals while ensuring customer satisfaction.
