A dedicated and detail-oriented professional with extensive experience in back-office and administrative support within the hospitality and property management industry. Skilled in managing hotel bookings and reservations, sending booking confirmations and billing statements, and handling booking cancellations or modifications with efficiency and accuracy. Adept at serving as a property moderator and text chaser, ensuring up-to-date property listings and clear customer communication. Experienced in property sourcing, maintaining comprehensive databases of hotel and property partners, and encoding essential reservation and client information. Proficient in reviewing and validating hotel agreements and contracts to ensure compliance with company standards and partner requirements. Collaborates effectively with clients, partners, and internal teams to deliver seamless administrative and customer service support.
Verified
