Hi there! ???? I’m Deo Aguilar Jr., a highly experienced Ecommerce Customer Support and Executive Virtual Assistant with over 7 years of experience managing customer service, product listings, and backend operations for online stores across Shopify, Amazon, Walmart, and Etsy.
At my previous role with ThreadTank and Transfer Superstars, I handled:
End-to-end customer inquiries, returns, and refunds via Amazon, Walmart, and Shopify
Product listings and SEO optimization for better visibility
Order processing and coordination with production teams
Shopify DTF design uploads and YouTube content review for marketing
Before that, I worked as an Executive Assistant for U.S.-based real estate companies, managing calendars, reports, and client communications.
???? Key Skills
Shopify, Amazon, Etsy, Walmart backend management
Order processing, refunds, returns
Email & Chat Support (Gmail, Zendesk, Gorgias)
Product research, SEO titles, and tags
Google Sheets, Canva, Microsoft Office
Workflow automation (Make/Zapier)
I’m detail-oriented, fast, and trustworthy, with strong English communication skills. I can work independently, meet deadlines, and take initiative to solve problems before they reach you.
If you’re looking for a reliable VA who can handle your store operations and customer service efficiently — I’m ready to help you grow.
Let’s work together! ????
Verified
