I’m a writer-at-heart with a business-school brain and over a decade of experience leading community operations, marketing initiatives, and customer-facing programs. While my roots are in storytelling and communication, I’ve built a career at the intersection of people, platforms, and performance.
As Community Manager for Brainly Philippines, I’ve led remote moderation and engagement teams for one of the world’s largest online learning platforms. I’ve worked cross-functionally with product, growth, and trust & safety teams to enforce community standards, manage compliance escalations, and implement AI-driven moderation tools. I also developed scalable engagement strategies, set KPIs, and tracked community health metrics to improve user retention and platform integrity.
Alongside this, I serve as a Marketing and Data Specialist for a mobile software company focused on rewards-based apps. My work involves fraud detection, behavioral analysis, and profit optimization by identifying usage trends, preventing system abuse, and helping shape more sustainable, data-informed growth strategies.
I began my professional journey as a campus journalist, eventually becoming Copy and Features Editor, a role that honed both my writing and leadership skills. Since then, I’ve worn many hats: content creator, community builder, tea-----------ntor, fraud analyst, and brand voice. No matter the role, I bring clarity, empathy, and purpose to every conversation and deliverable.
I’m passionate about creating thoughtful systems and meaningful interactions, whether I’m moderating a fast-moving online community, building trust through content, or untangling a data puzzle to solve a platform issue. If you’re looking for someone who can navigate complexity with care and communicate with both precision and heart, I’d love to connect.
