Top-Rated Customer Support & Medical Billing Specialist | AR, Insurance Claims, Collections | Amazon & Ulta Support | 5+ Years Experience
Experienced Customer Support and Medical Billing Specialist with a strong background in healthcare billing, B2B support, e-commerce, and technical customer service. I help businesses deliver excellent customer experiences while ensuring accurate billing and fast issue resolution.
Skills and Services:
* Medical Billing
* Claims Follow-up
* Healthcare Collections
* Outbound Calls
* Grievance & Appeals Handling
* B2B Customer Support (Tier 2)
* E-commerce Customer Support
* Customer Support (Phone, Chat, and Email)
* Chat Support
* Email Support
* Account Resolution & Payment Processing
* Insurance Verification
* Lead Generation
* Basic SEO Support
* Data Entry & Documentation
Experience:
* Medical Billing & Collections Representative
Claims follow-up and insurance coordination
Patient billing and payment arrangements
Account resolution and documentation
* B2B Tier 2 Customer Service Representative
Advanced issue resolution
Business account support
Escalation handling
* Disney+ Viewers Experience Analyst
Customer experience support
Technical and account troubleshooting
Chat and email support
* E-commerce Customer Support Representative
Order tracking and processing
Refunds and replacements
Customer inquiries
* Lead Generation & SEO Specialist
Prospect research
Data collection and organization
Basic SEO support
Tools:
- CRM Systems
- Microsoft Office / Google Workspace
- Medical Billing Systems
- Email and Chat Platforms
Perks of Working With Me:
/ Professional and Reliable
/ Fast Response Time
/ Strong Attention to Detail
/ Excellent Communication Skills
/ Organized and Efficient
/ Deadline-Focused
I provide reliable and high-quality customer support and medical billing services, ensuring professional communication with customers, patients, and business clients.
Feel free to message me anytime — I look forward to working with you!