Business Process Automation & AI Systems Builder | FSM & CRM for Plumbing, HVAC & Electrical | Pricebook & HCP Implementation | Workflow Systemization
I build business systems that make complex operations simpler.
My background combines 8+ years of operations and logistics management with hands-on experience building software systems for Plumbing, HVAC, and Electrical businesses.
Today, I specialize in business process automation, workflow systemization, AI-assisted software development, and custom CRM/FSM solutions.
I don't approach automation as simply connecting a few AI tools together. The bigger opportunity is understanding how a business actually operates, identifying where work gets lost or duplicated, redesigning the workflow, and then building the system that supports it.
My work includes:
• Building custom FSM and CRM systems for Plumbing, HVAC & Electrical businesses
• Developing technician-facing sales and presentation tools
• Designing Good/Better/Best (GBB) sales workflows
• Creating and structuring Plumbing, HVAC & Electrical pricebooks
• Housecall Pro (HCP) pricebook uploads and implementation
• Developing a systematic approach to pricebook design and service/material selection
• Automating repetitive business processes and workflows
• Turning operational requirements into working software using AI-assisted development
My management background gives me a different perspective from a traditional software developer. I think about people, processes, accountability, data, workflow, and business outcomes — then use modern AI development tools to turn that thinking into practical software.
The goal isn't to add more software to a business. It's to make the business run better through better systems.
