IT Consultant and Technical Support Specialist with over 10 years of experience in software implementation, client management, and cross-functional collaboration. Previously with ADP Philippines and Dell, I've successfully managed 50+ simultaneous software upgrade projects, led GDPR compliance initiatives, and maintained a 95% customer satisfaction rate. Currently transitioning into remote work and VA roles, bringing strong organizational skills, CRM experience (Salesforce), and a tech-savvy background to support teams and clients effectively.
