Customer-focused professional with nearly 3 years of experience as a Customer Service Representative, skilled in managing multiple communication channels, including phone calls, emails, and live chats. Known for building strong verbal and written communication skills through high-volume, fast-paced support environments. In addition to customer service, I developed creative and coordination skills while working in a non-profit setting, designing certificates, supporting events, and handling media-related tasks. Adaptable, detail-oriented, and committed to delivering quality service with empathy and professionalism.
