Social Media Manager I Lean Six Sigma Yellow Belt Certified

I am Maya Pascual, a Social Media Manager and Lean Six Sigma Yellow Belt Certified with solid experience in both face-to-face and digital marketing, backed by over 25 years of client acquisition, customer engagement, and community trust-building from my previous role in the microfinance and lending industry.My background working closely with small business owners and loan borrowers has given me a deep understanding of customer behavior, real business challenges, and the importance of clear and consistent communication. These skills translate effectively into social media, where I help businesses connect with their audience in a way that feels authentic, credible, and human.I specialize in:Social Media Management (planning, posting, content direction)Digital Client Acquisition & Lead GenerationCustomer Relationship & Community EngagementBrand Messaging that builds trustContent strategy focused on clarity, value, and consistencyBecause I’ve worked directly with thousands of business owners over the years, I know what they need, what their customers respond to, and how to create social media content that supports real business growth, not just likes or trends.I’m easy to work with, organized, and committed to helping small businesses show up online with confidence and clarity.If you’re looking for a Social Media Manager who understands both people and strategy, I’d be glad to support your business.