Dedicated and results-driven professional with over 6 years of experience in customer service, technical support, collections, and appointment setting. Skilled in handling customer inquiries, resolving technical issues, managing accounts receivable, and scheduling appointments while maintaining a high level of professionalism and customer satisfaction. Strong communication, problem-solving, and relationship-building abilities with a proven track record of meeting performance targets and delivering exceptional service. Adaptable, detail-oriented, and capable of working effectively in fast-paced environments while ensuring positive customer experiences and achieving business objectives.