Hi, I’m Lisa, your customer support associate. I help businesses manage high-volume customer interactions, resolve issues fast, and keep operations running smoothly.
I bring 7 years of experience in telecommunications and telehealth, supporting US and UK accounts. I handle inbound and outbound calls, troubleshoot technical issues, and support patients, pharmacists, and laboratories with prescription concerns and accurate triage.
I work with telehealth providers, startups, and service-based businesses that need reliable and organized support.
I’m a strong fit if you need someone who can take ownership, communicate clearly, and keep cases moving without delays. I stay organized and deliver consistent results in fast-paced environments.
Services I offer:
Customer support and call handling
Technical troubleshooting
Telehealth and patient support
Triage ticket management
CRM documentation and data entry<8efe80624d780eba0c6493ec45140364>Email and chat support
Why me:
7 years proven experience
Telehealth and telecom background
Strong communication and problem-solving
Reliable in remote work and high-volume tasks
Ready to support your team and start immediately.