Hi there! I’m Annah, a dedicated Customer Service and Operations Manager with over 10 years of experience helping U.S.-based eCommerce brands build great customer relationships and run smooth operations.
I’ve managed support teams, handled thousands of customer emails, and worked directly with platforms like Amazon Seller Central and Shopify to resolve issues, process returns, monitor feedback, and maintain excellent store performance.
My background includes everything from team leadership, dispute resolution, and supplier coordination to inventory management and order fulfillment. I also have experience researching trending TikTok products and managing product listings to keep up with current market trends.
I take pride in being reliable, organized, and easy to work with. My goal is always to make customers feel heard and supported — and to help businesses deliver exceptional service every time.
If you’re looking for someone who understands eCommerce, loves solving problems, and can manage customer operations efficiently, I’d love to be part of your team!
