Versatile and dependable professional with over 13 years of combined experience in healthcare, finance, records management, and customer service. I’ve worked as a Nursing Assistant (2.5 years), Credit Liaison Officer (1 year), Records Retrieval Specialist (3.5 years), and Customer Service Representative (6 years)—developing strong skills in communication, organization, multitasking, and confidentiality. My background has trained me to handle sensitive information, manage schedules, resolve client concerns, and coordinate across teams with accuracy and professionalism. I’m a fast learner, tech-savvy, and thrive in remote environments where attention to detail and proactive support are key.