Taking inbound calls for Insurance Verification, Processing Insurance Claims, Requesting Prior Authorization , Appointment Scheduling , Coaching and Mentoring, Analyzing Performance Data Verbal Communication

With nearly four years of experience in healthcare support including roles as a Team Leader and Subject Matter Expert for a Dental Line of Business I have developed strong communication, leadership, and problem-solving skills essential for delivering exceptional support.

In these roles, I trained and guided tea-----------mbers, handled complex client concerns, and streamlined processes to improve efficiency and service quality. My background has strengthened my ability to manage administrative tasks, ensure accuracy, and maintain professionalism in fast-paced environments.