Highly organized, Multi-skilled Virtual Assistant and Social Media Manager experienced in optimizing workflows and managing social media across multiple platforms. Known for saving executives up to 10 hours per week through efficient inbox, calendar, and task management, while driving stronger engagement using analytics-backed strategies. Skilled in Google Workspace, Trello, Canva, and Meta Business Suite. If you're looking for someone who values order, creativity, and consistency, I am ready to support your growth.
General Virtual Assistant | 4+ Years of Experience
• Streamlined 30–40% of daily administrative tasks by organizing workflows and prioritizing high-impact activities.
• Managed 2–3 inboxes and calendars daily using Gmail, Google Calendar, and Calendly, saving 8–10 hours per week of executive time.
• Conducted 10–20 research and data entry tasks weekly using Google Sheets and Microsoft Excel, improving reporting efficiency by 25%.
• Maintained 100+ digital files and records using Google Drive, reducing document retrieval time by 40%.
• Responded within 24–48 hours to customer inquiries via email and social media, supporting higher client satisfaction and retention.
• Coordinated tasks across 3–5 ongoing projects using Trello, Asana, and Slack, ensuring on-time task completion.
Social Media Manager
• Managed 5+ social media platforms (Facebook, Instagram, TikTok, LinkedIn, X/Twitter) to strengthen brand presence and maintain a consistent online voice.
• Planned and scheduled 20–30 posts per month, using Canva, CapCut, Buffer, Later, Metricool, and Meta Business Suite, reducing content turnaround time by 30%.
• Analyzed weekly and monthly performance metrics, improving engagement rates by 20–35% through data-driven content adjustments.
• Responded within 24 hours to customer inquiries, comments, and DMs, increasing audience trust and community interaction.
• Implemented hashtag and community-building strategies, supporting follower growth of 10–25% over time.
Trend & Content Researcher
• Researched 20–40 trending topics weekly across Instagram, TikTok, YouTube, and X to support timely, high-performing content ideas.
• Analyzed platform trends daily using native insights and third-party tools, helping improve content relevance and engagement potential by 20–30%.
• Identified viral formats, hooks, and storytelling patterns by reviewing 50+ short-form videos per week, informing content strategy decisions.
• Compiled trend reports and content briefs using Google Docs and Sheets, reducing ideation time by 30% for the content team.
• Monitored competitor and creator accounts to track posting frequency, content themes, and engagement benchmarks.
• Collaborated with editors and graphic designers to translate trend insights into actionable post ideas and scripts.
• Tracked performance feedback from published content to refine future trend research and recommendations.
Services I offer:
• Administrative support
• Email and calendar management
• File and cloud organization
• Research and data gathering
• Document drafting and editing
• Social media planning
• Content creation with Canva and Capcut
• Caption and hashtags writing
• Post scheduling and publishing
• Community engagement
• Analytics review
• Trend research
• Content ideas and strategy support
Verified
