I'm a detail-oriented Virtual Assistant and Bookkeeper with over 3 years of remote work experience supporting businesses across e-commerce, legal, hospitality, and logistics. I bring a versatile skill set that combines accurate financial management, responsive customer support, and seamless administrative coordination — all in one hire.
What I can do for you:
Bookkeeping & Billing — QuickBooks invoicing, accounts receivable follow-up, bank reconciliation, and financial record keeping (experience from a U.S. law firm)
Customer Support — email, chat, and phone support across Shopify, Zendesk-style platforms, and Amazon delivery operations
Executive & Admin Support — calendar management, email handling, document preparation, travel coordination, and meeting scheduling
E-Commerce Operations — order tracking, shipping issue resolution, and customer communication via Shopify and Remze
Operations & Reporting — Google Sheets trackers, data entry, delivery records, and client correspondence management
Tools I work with: QuickBooks · Google Sheets · Microsoft Excel · Shopify · Lawmatics · Clio · Slack · Google Workspace · Microsoft Outlook · AC3 · Remze
I hold a Bachelor of Secondary Education degree (in progress, University of Baguio) and carry a C2 Advanced English proficiency. I'm comfortable working independently, managing multiple priorities, and adapting quickly to new tools and workflows.
If you're looking for a reliable, professional VA who can handle both the numbers and the people side of your business — I'd love to connect. Feel free to message me and let's see how I can support your goals.
Portfolio Link: file:///C:/Users/mikae/Downloads/PORTFOLIO.html
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