Experienced Virtual Medical Assistant and Healthcare Coordinator with 3+ years of experience supporting U.S. healthcare operations, including home health, hospice, and behavioral health.
Skilled in patient intake, referral processing, scheduling, insurance verification and authorizations, patient and provider communication, EMR documentation, physician orders, medical records, and fax management. Experienced in coordinating with patients, families, physicians, clinicians, case managers, and insurance teams while managing multiple priorities in fast-paced healthcare environments.
Proficient with WellSky/Kinnser, CentralReach, Availity, UHC Portal, CarePort, AIDIN, AIDA, Ensocare, Strata, RingCentral, Microsoft Teams, and other healthcare platforms.
I am organized, detail-oriented, comfortable communicating with U.S. patients and healthcare professionals, and experienced in handling confidential patient information in accordance with HIPAA standards.
