I bring over nine years of combined professional experience in customer service and life insurance sales, which has strengthened my communication, problem-solving, and client relationship skills. For the past three years in the BPO industry, I have efficiently handled customer inquiries, resolved concerns under pressure, and ensured client satisfaction through accurate and timely support. Previously, I spent six years as a Licensed Life Insurance Agent, developing strong sales expertise, in-depth product knowledge, and a trusted advisory approach with clients. These experiences have honed my ability to work independently or within a team, adapt to new systems quickly, and maintain professionalism in every interaction. I take pride in delivering reliable, high-quality service with integrity and a genuine commitment to helping people.