I am a well-mannered employee who is easy to teach and pleasant to work with. I have five years of experience in the BPO industry, all of which have been in support and technical support roles. I possess good to excellent communication skills, particularly in email correspondence. I have served as a Tier 2 technical analyst and an IT helpdesk representative for two years. I am proficient in Microsoft Excel and report generation. Additionally, I have experience in leadership and support roles within the BPO sector.
