My name is Jennifer Berina, and I am based in Iriga City, Philippines. I hold a Bachelor of Science in Office Administration from the University of Saint Anthony.
I have over 11 years of extensive experience in both administrative support and customer service roles. In my previous administrative positions, I was responsible for daily operations such as monitoring inventory, assisting with payroll, managing petty cash, and handling accounts receivables and payables. I also oversaw employee attendance and computed salaries.
Beyond administrative tasks, I spent over 11 years and 3 months as a Customer Service Representative at LBC Express, where I regularly handled customer inquiries and processed shipments both domestically and internationally. I also managed money remittances, bill payments, GCash transactions, and other customer-related administrative support.
I am now transitioning from a corporate job to a work-from-home setup because I'm eager to focus on developing my skills further and achieving significant career growth in a remote environment.
Personally, I am a friendly, proactive, and reliable individual, and I am very excited about the prospect of applying my diverse experience and dedication to a Virtual Assistant role.