E-Commerce Virtual Assistant with 9+ years of hands-on experience running my own online store — handling FBM-style order management, customer support, product sourcing, supplier coordination, and courier logistics. I don't just know e-commerce from theory. I've lived it every day, managing 50+ monthly transactions and keeping customers happy from inquiry to delivery.
I am skilled in order fulfillment, inventory tracking, customer inquiry management, complaint resolution, and social media management for sales. I've also worked as a Customer Service Representative at Domino's Pizza Philippines, handling high-volume calls and maintaining high satisfaction standards in a fast-paced environment.
I am reliable, detail-oriented, and proactive. I value clear communication, accuracy, and getting things done right the first time. If you need a VA who treats your business like her own — I am ready to get to work.