Hello, my name is Grant Spencer D. Morales, a Virtual Assistant from the Philippines with experience in customer service, administrative support, research, and basic graphic design.
I previously worked as a Customer Service Representative for the Amazon account at Alorica, where I assisted customers with orders, account concerns, and general inquiries while maintaining clear and professional communication.
I also worked as an Office Staff at the SK Federation Office in Laoag City, where I handled administrative and clerical tasks, organized documents, and coordinated with different government offices for processing records and reports.
In addition, I have a background in Computer Technology, which helps me troubleshoot technical issues and adapt quickly to new digital tools. I also have experience using Adobe Photoshop for basic graphic editing, including image mockups, photo blending, text editing, and file preparation.
I am reliable, detail-oriented, and eager to support businesses with administrative tasks, customer support, research, and digital operations.