I am writing to express my interest in the U.S. Payroll Specialist position at TTEC. With hands-on experience in end-to-end U.S. payroll processing, tax compliance, and multi-state payroll administration through ADP Workforce Now and SAP, I am confident in my ability to deliver accurate, compliant, and timely payroll operations that support both employees and organizational goals.
In my current role at TTEC (ADP), I handle comprehensive payroll processing for U.S. employees managing reconciliations, audits, garnishments, and retroactive adjustments while ensuring strict compliance with federal, state, and local regulations. Collaborating closely with HR, Finance, and external vendors, I have helped identify and resolve discrepancies efficiently, streamlining payroll procedures and contributing to continuous process improvements.
Prior to that, I honed my customer service and communication skills at Datamatics (TEMU) and Results CX (Target), where I provided high-quality support and resolved complex issues with professionalism and attention to detail. These experiences strengthened my ability to handle sensitive information, maintain accuracy under pressure, and deliver excellent service skills that are invaluable in payroll operations.
I am particularly drawn to TTEC because of its reputation for operational excellence and its commitment to employee experience. I am eager to bring my expertise in U.S. payroll, tax compliance, and process optimization to your team, contributing to accurate, efficient, and employee-centered payroll management.
Thank you for considering my application. I welcome the opportunity to discuss how my skills and experience align with your team’s needs.
