???? Operations Leader Virtual Assistant Customer Experience Strategist
With nearly a decade of BPO and remote operations experience, I specialize in elevating customer service, streamlining digital workflows, and coaching high-performing teams. I’ve led CRM transformations, optimized service delivery, and driven measurable improvements across financial and telecom accounts. Known for my strategic thinking, empathy-driven leadership, and tech-savvy execution, I bring clarity, efficiency, and heart to every client interaction. Let’s build something exceptional together.
