Detail-oriented Healthcare Virtual Assistant with over two years of experience in an ophthalmology clinic, specializing in payment posting, medical billing, and insurance claim management. Proficient in NextGen and multiple insurance portals, ensuring accuracy and efficiency in processing payments and resolving claim issues. Experienced in handling inbound and outbound patient calls and providing high-quality administrative support. Background in community pharmacy operations, offering comprehensive knowledge of healthcare procedures and documentation. Committed to maintaining accuracy, confidentiality, and excellent service in all administrative and billing tasks.
