With four years of hands-on experience in customer service, I’ve developed a strong foundation supporting clients across Financial, Technical, and Telecommunication accounts. My background includes:
Financial Services: Skilled in handling sensitive customer data, resolving billing inquiries, and guiding clients through account management with accuracy and discretion.
Technical Support: Adept at troubleshooting software and hardware issues, providing step-by-step solutions, and ensuring customer satisfaction through clear communication and follow-up.
Telecommunication: Experienced in managing service activations, addressing connectivity concerns, and upselling plans tailored to customer needs.
I’m known for my patience, empathy, and ability to turn complex issues into smooth resolutions. Whether it's navigating financial systems, decoding tech glitches, or streamlining telecom services, I bring a calm, solutions-focused approach to every interaction.
