I am a Healthcare Virtual Assistant with over 3+ years of experience supporting U.S. healthcare providers, specializing in insurance verification, claims and billing, patient coordination, and administrative and executive support.
My focus is to streamline healthcare operations by ensuring accurate data handling, efficient patient communication, and smooth insurance processes. In my previous work, I was able to reduce patient no-show rates by 30–40% through improved coordination and follow-up processes, and contribute to a 90% improvement in team efficiency by optimizing workflow management and communication systems. I also bring CRM experience using GoHighLevel to help manage workflows and improve client and patient tracking systems.
I work well in fast-paced environments, value accuracy, and consistently aim to improve efficiency while maintaining a high level of professionalism and customer experience.
I bring a strong combination of healthcare administrative expertise, process improvement skills, and CRM-driven workflow management that helps healthcare teams operate more efficiently and deliver better patient experiences.
