Hi! I’m Joel, a Virtual Assistant with nearly 6 years of experience across travel, hospitality, customer service, and business support.
My background includes supporting customers for Delta Air Lines and Expedia, managing guest communications and short-term rental operations for holiday homes in Dubai, and assisting U.S.-based travel businesses with travel research, client inquiries, social media management, and administrative support.
I’ve worked in fast-paced customer service and remote environments where clear communication, organization, and attention to detail are essential. I’m comfortable handling guest and client concerns, managing daily operational tasks, conducting online research, and keeping things organized behind the scenes.
My experience includes:
• Guest communication and reservation support
• Short-term rental and hospitality operations
• Travel research and itinerary support
• Customer service and chat support
• Email and administrative management
• Social media management and engagement
• Lead generation and online research
• CRM and data management
I’ve also worked with Airbnb, -----------, Expedia, VRBO, Hostaway, Breezeway, Google Workspace, and various CRM and social media platforms.
I enjoy helping businesses create smoother experiences for their customers and guests while making daily operations easier to manage.
If you’re looking for a reliable Virtual Assistant with hands-on experience in travel, hospitality, guest experience, and customer support, I’d be happy to learn more about your business and how I can support your team.
Verified
