Highly organized Healthcare Operations Specialist and Medical Virtual Assistant with years of experience supporting physicians, private practices, and healthcare organizations in the U.S. Skilled in patient scheduling, surgery coordination, insurance verification, prior authorizations, EMR/EHR management, and HIPAA-compliant documentation. Experienced in handling high-volume patient calls, telehealth support, and virtual patient engagement. Also bring hands-on experience in recruitment, staff training, quality assurance, SOP development, CRM/website administration, and technical support — making me a reliable, all-around operations partner, not just a scheduler. Reliable, detail-oriented, and comfortable working independently in a fast-paced remote healthcare environment. Fully equipped for remote work with a dual-monitor setup, 150+ Mbps hardwired internet with 100 Mbps backup, and UPS for uninterrupted uptime.
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