Hi! I'm a results-driven Virtual Assistant with over 6 years of experience in e-commerce, sales support, customer service, and business operations.
I started my VA career managing Lazada and Shopee stores, where I handled product listings, inventory management, order processing, customer support, and promotional campaigns. I then transitioned into sales and client engagement, managing high-volume customer conversations, increasing conversions through strategic communication, and supporting business growth through data tracking and workflow optimization.
I'm highly organized, detail-oriented, and comfortable working independently in fast-paced remote environments. I have experience using Microsoft Excel, Google Sheets, Google Workspace, Hubstaff, Supercreator, Infloww, CRM tools, and various chat-based sales platforms.
Here's what I can help you with:
• E-commerce store management (Lazada & Shopee)
• Customer support and chat management
• Sales support and lead conversion
• Product listing and optimization
• Order processing and inventory management
• Data entry and administrative support
• Spreadsheet management and reporting
• Workflow coordination and process improvement
I take ownership of my work, learn new systems quickly, and always strive to deliver accurate, efficient, and reliable support. If you're looking for a Virtual Assistant who can help improve your operations while providing excellent customer service, I'd love the opportunity to work with you.
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