Hi! I’m Aliah Gabrielle, a customer service professional with 5+ years of experience in travel, HR, telecommunications, and financial services. I’m currently transitioning into Social Media Management and Digital Marketing, and I’m looking for opportunities where I can apply my communication skills, creativity, and understanding of customer behavior to help brands grow online.
I have experience handling customers through phone, email, and chat, managing high-volume inquiries, creating and maintaining records, and working with tools such as Salesforce, Workday, ServiceNow, Google Workspace, Microsoft Office, ChatGPT, and Gemini.
I’m particularly interested in social media management, content planning, caption writing, community management, content research, competitor research, basic Canva design, email marketing, and general marketing support.
I’m especially drawn to fashion, beauty, lifestyle, and consumer brands because I enjoy creating content that feels authentic, relatable, and engaging rather than overly corporate.
Although I’m transitioning into marketing, my customer service background gives me a strong understanding of how people think, communicate, and make decisions. I’m a fast learner, organized, reliable, and comfortable learning new platforms and tools.
I’m looking for a long-term opportunity with a brand, business, or agency where I can contribute, learn, and grow into a strong Social Media Manager or Digital Marketing professional.
