I am a detail-oriented and results-driven Virtual Assistant with a strong background in customer service, cold calling, CRM management, and lead generation. I have experience handling high-volume calls, managing client relationships, and maintaining accurate records while ensuring excellent customer satisfaction.
I specialize in outbound calling, lead qualification, appointment setting, and follow-ups, using tools like ReadyMode, CRM systems, and Google Workspace. I am confident in communicating with clients, handling objections, and turning cold leads into qualified opportunities through clear and persuasive communication.
I also have training focused on property management, where I gained knowledge in tenant support, administrative coordination, CRM management, and real estate-related workflows. This allows me to support property managers with daily operations, client communication, and task organization.
I am highly adaptable, a fast learner, and committed to delivering quality work. I can work independently, manage multiple tasks efficiently, and consistently meet performance expectations in fast-paced environments.
I am eager to bring value to your business by providing reliable support, strong communication, and results-driven performance.
Virtual Assistant | General VA | Administrative Assistant | Executive Assistant
Data Entry | Data Management | CRM Management | Database Management | Record Keeping | File Organization | Email Management | Calendar Management | Appointment Setting | Scheduling | Administrative Support
Customer Service | Customer Support | Client Support | Email Support | Chat Support | Phone Support
Client Relationship Management | Customer Retention | Issue Resolution | Conflict Resolution | Customer Satisfaction
Cold Calling | Outbound Calling | Telemarketing | Sales Representative | Lead Generation | Lead Qualification
Appointment Setter | Sales VA | Inside Sales | Upselling | Cross-selling | Closing | Objection Handling | Persuasion
Communication Skills | English Communication | Verbal & Written Communication | Active Listening | Rapport Building
Problem-Solving | Critical Thinking | Time Management | Multitasking | Attention to Detail | Adaptability
Property Management VA | Real Estate VA | Property Management Support
Tenant Communication | Leasing Support | Lead Follow-up | Maintenance Coordination | Administrative Coordination | CRM for Real Estate
Tools & Software:
CRM (Zoho, Notion, Zillow) | ReadyMode Dialer | Google Workspace (Docs, Sheets, Gmail, Calendar) | Microsoft Excel | Microsoft Word | ----------- | Calendly
