Driven Customer Service Representative with 2 years of experience in one of the prestigious bank in Philippines. I thrive on delivering top-notch service, I've mastered the art of balancing accuracy and efficiency while handling financial transactions and accurately processing a high volume of transactions including deposits, payments, withdrawals and account inquiries. Skilled in promoting and cross-selling bank products and services to meet customer needs and drive branch profitability. Adept at multitasking and prioritizing tasks in fast-paced environment, with a strong commitment to exceeding performance metrics and delivering a seamless customer experience.
High-organized and results oriented Administrative Officer with 4 years of experience in a growing trading company. Manage day to day operations of the office, including scheduling meetings, appointments, overseeing logistics and handling correspondence. Adept at utilizing office software and systems to streamline processes and improve productivity. Committed to maintaining confidentiality and upholding professional standards in all aspects of work.
Software tools:
Microsoft Office Suites: Word, Excel and PowerPoint
Google Workspace: Docs, Sheet, Gmail and CalendarEmail Management: Gmail and Yahoo
Video Conferencing: Zoom, Microsoft Team, Skype and Google Meet
Project Management: Asana, Trello and Notion
Social Media Platforms: Facebook, Instagram, TikTok and LinkedIn
Design Platforms: Canva Pro and CapCut
