I am an experienced customer service and sales professional specializing in short-term and long-term rentals within the hospitality industry. Currently working with Accor Hotel Group, I focus on delivering exceptional guest experiences and maximizing bookings across international and luxury properties. I also have hands-on experience with CLLIX Apartments in Australia, handling reservations and customer inquiries with a strong sales approach. In addition, I have managed Airbnb units in the Philippines for over two years, providing both virtual and on-site hosting support to ensure guest satisfaction.