Results-driven Customer Service professional with over 10 years of experience supporting multinational clients across email, chat, phone, and social media platforms. I specialize in delivering high-quality customer support, resolving issues efficiently, and maintaining strong client satisfaction in fast-paced, high-volume environments.
I also have hands-on experience in content creation and social media management, including planning, scheduling, and optimizing posts to boost engagement and brand visibility. I am highly adaptable, detail-oriented, and skilled in multitasking across multiple tools and platforms such as Salesforce, WhatsApp, and live chat systems.
My goal is to help businesses grow by providing excellent customer experiences while supporting digital and administrative tasks with accuracy and efficiency.
