Driven and adaptable professional with a strong background in fraud operations, account servicing, and team management. Recently promoted to a leadership role, I’m focused on guiding teams, improving process accuracy, and ensuring high-quality service delivery.
Alongside my corporate experience, I’ve developed new skills as a Freight Broker Virtual Assistant and Dispatcher managing load boards, coordinating shipments, and maintaining strong client communication. This combination of operational expertise and logistics experience allows me to handle both strategic oversight.