Results-driven sales professional and people leader with over 5 years of experience in BPO sales operations, specializing in coaching, performance management, and quality assurance. Known for consistently being a top performer and productivity driver, I lead teams that exceed sales targets through strategic execution, data-driven decision-making, and customer-centered service.
With a solid background as a Quality Specialist and Team Leader, I have honed my ability to develop representatives into high-performing professionals through effective coaching, process improvement, and motivational leadership. I’m currently pursuing my Master of Business Administration (MBA) to strengthen my business acumen, leadership, and analytical expertise — ensuring I bring both strategic thinking and operational excellence to every role.
Recognized for my commitment to excellence, accountability, and collaboration, I aim to continue creating measurable impact in sales growth, team development, and client satisfaction.
