I am an Operations & Systems Automation Specialist with a Computer Science background and 7 years of experience in high-volume customer operations. I specialize in the HubSpot ecosystem, leveraging
-----------, Zapier, and AI to transform manual bottlenecks into self-running business engines. From automated lead scraping and verified prospecting to intelligent ticket routing and post-sale customer success, I build the technical infrastructure that drives the entire customer journey—ensuring your business scales through efficiency, not just manual labor.
Technical Skills
Systems Automation:
----------- (Advanced), Zapier, HubSpot Workflows, API Integrations.
CRM & Sales Ops:
HubSpot (Sales & Service Hub), Salesforce (Ticketing Navigation), GoHighLevel (Basic), ActiveCampaign.
Lead Generation:
LinkedIn Sales Navigator (Prospecting),
----------- (Email Scraping/Enrichment),
Instantly.ai, NeverBounce.
Service & AI Tech:
HubSpot Customer Agent AI, Intelligent Ticket Routing, SLA Management.
Funnels & Payments: ClickFunnels, Jotform, Stripe Integration (Test Mode).
Data & Productivity: Google Workspace, Advanced Excel (Pivot Tables, Power Query).
Verified
