Dynamic and results-driven professional with over a decade of experience spanning customer service, technical support, sales management, and business development. Proven track record in leading high-performing teams, improving sales processes, and building strong client relationships. Experienced in both B2B and B2C environments, with a deep understanding of outsourcing operations, digital marketing, and performance optimization. Adept at identifying business opportunities, streamlining workflows, and ensuring client satisfaction from onboarding to long-term partnership growth.