Hello. I have spent nine years to the BPO industry, during which I have worked as a customer service representative, offered technical support, managed collections, and most recently held the position of Patient Accounts Receivable Specialist at a medical billing company connected with Coronis Health, where I have concentrated my skills for over six years. I handled insurance claims creation, analyzed insurance denials, examined explanation of benefits, performed data entry, managed emails, processed patient payments, managed patient accounts, and conducted follow-ups. I made outbound calls to the patients with account balances and to gather their insurance information if available.
I am skilled in various EHR and EMR systems as well as with Google Workspace, Zoom and ClickUp.
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