Currently, I lead the Trust & Safety Team at an e-commerce company, where I handle Chargebacks, Buyer Fraud Reviews, and Payouts support for sellers. I also oversee Marketplace Integrity, which focuses on off-site transactions.
Having experience with Chargebacks on both the issuer and acquirer sides is a plus. I have spent 2 years as a Chargeback or Dispute Analyst working with various financial institutions like RushCard, Brightwell, FasterMoney, and NetSpend. Additionally, I served as a regulatory Chargeback Compliance Auditor for 1 year and 1 month, supporting Chime Bank.
