Customer Support Virtual Assistant with 9+ years of BPO experience, specializing in email, chat, and phone support in fast-paced environments. I efficiently handle customer inquiries, resolve issues, and deliver clear, professional communication that enhances customer satisfaction.
In addition to support, I provide administrative assistance including email and calendar management, data entry, and record organization. Known for being reliable, detail-oriented, and proactive, I consistently deliver accurate work and timely responses while supporting smooth daily operations.