Experienced Nursing Assistant with over 8 years in hospital settings, now leveraging clinical expertise and patient-focused skills in virtual healthcare and customer service roles. Skilled in patient communication, appointment coordination, data management, and providing compassionate support remotely. Strong ability to handle sensitive information with confidentiality, resolve inquiries efficiently, and ensure a positive experience for patients and clients. Adept at multitasking, problem-solving, and using digital tools to streamline healthcare operations and enhance service delivery.
