Hi Good day,
My name is Jasmine and I have a total of 7 years of experience working in a health care account 2 years on-site and 5 years as a medical receptionist/admin working at home. I wanted to continue my passion for helping clients, doctors, and patients with their appointments and address their concerns.
My lines of business are as follows:
*Sending tasks to the MD and PA
*Assisting funeral homes, other practices, and hospitals with lab orders orders, prescriptions, and referrals.
*Answering calls for medical offices and hospitals.
*Assisting the doctor/provider in filling out data in the patient's chart.
*Scheduling appointments according to their preferences and availability, confirming appointments
via phone or email, and updating patient's records in the chart.
*Calling pharmacy and other medical practices.
*Sending lab orders and results through fax to diagnostic centers, clinics, and hospitals.
*Manage large amounts of incoming phone calls
*Entering important information into the Electronic Health Records system (EHR) and (EMR)
*Updating patient's insurance and adding new insurance to the database
*Confirming refill of the patients
*Answering after hour calls (IM, Ortho, Psychiatrist and Bariatric Surgeon)
*Assisting patients for an urgent situation (10pm PST to 8am PST)
*Communicating directly to the on call doctors and PA's
*Run test claim
*Registration of new patients
*Verifying insurance benefits, coverage and denials.
*Sending triage Q &A to the patients
*Sending prescription refills for the patient
*Assisting patients with their medical records, medical clearance, doctors note and FMLA
