I am a dedicated and resourceful professional with strong expertise in technical support, troubleshooting, and customer service. Skilled in handling applications such as Service View, ClientLink, eZCard, and DataNavigator, and proficient in tools like Mainframe, SNOW, Remote Desktop, and Active Directory. I excel at resolving complex technical issues, maintaining excellent client relationships, and ensuring smooth system operations. Additionally, I am creative in producing digital content using Canva and video editing tools to support communication and engagement. I want to be known as a reliable, detail-oriented, and innovative worker who consistently delivers quality results and positive experiences for clients and teams.
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